1. Information we Collect about You
We collect a variety of information about you, depending on whether you are a User, Visitor, or Author, and we do so in a few different ways:
1.1 From You
We collect certain information from you when you provide it to us directly.
- User profile information. When you sign up to use our Services, you provide us with your first and last name, email address, and indicate whether you actively conduct or assist biomedical or life sciences research. You may provide additional information in your profile such as your affiliated organization, organization email address, and field of study.
- Feed preferences. The value of the Services lies in our ability to deliver new, relevant scientific articles to your feed based on the research areas you are interested in. To do that, Users provide us with the topics, concepts, researchers, journals and other criteria that they are interested in seeing in their feeds.
- Surveys and user experience research. You may choose to participate in one of our surveys or user feedback sessions.
- Content you share. As a User, you may share content, such as descriptions of feeds or lists of articles you have created, with others through the Service.
- Customer support. If you contact us with a support request or comments, you may provide us with information so that we can respond, like your contact information and a description of the issue.
- Information from third party services. Users have the option to link their Meta account to other third-party accounts. For example, you may decide to link your account to third-party reference-management services that allow you to save papers you find in Meta to your reference library in those other services. You control whether to use these integrations or not. If you do, we will collect information about your use of these integrations and how often you use them.
We collect information about you from: (i) you, (ii) your use of our Services, (iii) published research papers, and (iv) third party repositories of publication information
1.2 From your Browser or Device
Whenever you use any website, certain information gets created and logged automatically. The same is true when you use our Services. Here’s what we collect from Users and Visitors:
- Log. When you use our Services (whether on your computer or mobile device), we gather certain information automatically and store it in log files. This information includes IP addresses, the Internet Service Provider, referring/exit pages, date/time stamps, clickstream data, login times, duration of time spent on our Services, and how you navigated our Services while logged in.
- Device. In addition to log data, we collect information about the device you’re using when you access our Services, including the type of device, browser type, operating system, settings, unique device identifiers, and crash data that helps us understand when something goes wrong.
- Engagement. When you use our Services, we collect information about the way you use them, like which articles you click on, open, or add to your Library, and the things you search for in our Services.
As explained below in Section 2, we use this information to improve the performance of Meta as well as make your Meta feeds more useful to you.
Like many online services, we automatically collect certain technical information from your devices when you interact with our Services.
1.3 From Others
The scientific outputs we process contain information about the authors of those articles. We use information from several sources to build our Knowledge Graph, which includes information about Authors, even if they’re not Visitors or Users of our Services.
- Repositories of publication information. We index and refine our Knowledge Graph with information about articles and Authors gathered from services like PubMed®, bioRxiv®, Crossref®, UMLS Ontologies, Ringgold, PubMed® Venues, ORCID®, and Altmetric. That information includes the first and last names of Authors, Author metadata (e.g. affiliated organizations, topics they’ve published on, collaborators they’ve published with, journals they’ve published in), and paper metadata (e.g. bibliometrics, citation counts).
- Publishers. We have partnerships with publishers that enable access to certain published journal articles. We use information in these articles, such as first and last names of authors, titles, and affiliated organizations, to refine our Knowledge Graph.
Our data sources and providers sometimes change and are updated at this FAQ.
We analyze papers and receive information from publication metadata repositories, such as ORCID, in order to create our Knowledge Graph that powers your Meta feeds.
1.4 Inferred Information
We analyze articles to create the Knowledge Graph, which connects papers, authors, scientific concepts and journals. We also use Eigenfactor® (learn more about Eigenfactor and Meta here) and other algorithms to forecast and analyze research impact.
2. Use of Your Data
We never sell your data and Meta does not have any advertisements for third-party services or products.
Meta does not sell ads nor does it have any ads for third-party services or products.
2.1 Knowledge Graph
We also gather and receive information from partners, repositories, publishers, and others to create the Knowledge Graph. We use the Knowledge Graph in ways that include:
- Studying the pace and impact of science.
- Delivering personalized feeds designed to help researchers not only monitor specific findings, but to connect concepts and generate new ideas.
- Supporting rare-disease patient organizations in advancing research for their disease.
- In support of research projects to enhance, update, and advance the value of Meta.
We use personal data to: (i) create our Knowledge Graph, (ii) provide and improve our Services, (iii) research and develop other scientific research products and projects; and (iv) to keep you updated about new features.
2.2 Providing and Maintaining the Services
We use the information we collect about Users to provide and personalize the Services. We want to show you content that is tailored to your research interests; in order to do that, it is necessary for us to use your information to:
- create and verify your account;
- identify when you use our Services and provide you with the Services you request;
- suggest content, researchers/authors, and journals you might want to add to your Feed(s) based on your engagement with our Services and expressed research interests;
- secure and enhance the safety of our Services;
- respond to your questions and comments; and
- Subject to your settings,
- Send you regular email updates regarding the Services; and
- Contact you with surveys or requests for feedback to learn about the features you find valuable.
2.3 Research and Development
We seek to develop new products and resources to further scientific research, which includes improving the Services. We use information of Users, Visitors and Authors to:
- conduct analytics on what Users find useful on our Services, and enhance the content and usability of our Services;
- secure and enhance the safety of our Services;
- solicit feedback and information from you; and
- research, test and develop new products and features that further scientific knowledge for our Users.
In the event we make public the results of our research, all information about Users, Visitors, and Authors will be aggregated so that the data will not be identifiable as belonging to any individual.
2.4 Email Updates
We will send you updates about or Services using the contact information that you provided us when you registered. You may opt out in your Account Preferences or in the emails themselves.
3. Sharing your Data
We share your information in the following ways:
We share your personal data in connection with the Services, including to grow and operate our Services through the use of service providers.
3.1 Through our Services
Certain information about Authors is accessible by other Users and Visitors such as the first and last names, affiliated institutions and titles of authors extracted from research outputs we have in our Knowledge Graph. Also, our Services allow Users to share certain information with other Users and Visitors, such as Feeds or lists of articles.
3.2 Search Engines
We make information included in the Knowledge Graph, such as Authors’ names and their scientific papers, available for indexing by search engines to make it “findable” by others through search services.
Meta does not include any advertising for third-party products and services.
We believe that our Services will be more valuable to Users if more Users take part in the community. That means we may use advertising to promote Meta itself. For example, in order to encourage Users to join our Services or to promote new papers and features to existing Users, we may serve ads to Users and Visitors on third-party sites. Subject to your settings, we may use your email or cookies to direct ads to you on these third-party sites. See our FAQ for more information about our ad practices and how you can exercise control over your personal data.
3.4 Your Third-Party Services
We will share your personal data only when you explicitly allow us to do so. For example, Users may decide to link their account to third-party services such as reference management, article access, metadata management, plug-ins, and researcher profiling tools. In doing so, you’ll be able to share articles you saved in your account with these services.
3.5 Our Third-Party Service Providers
We rely on third-party service providers to make our Service available and accessible to you. Some of these service providers, such as analytics providers, may have access to your personal data. See our FAQ for more information about the use of third-party service providers and visit our Cookies page to opt out of certain analytics.
3.6 CZI Entities
3.7 Reorganization, Sale or Merger
We may share your information in connection with a merger, reorganization, or sale of all or a portion of our organization or assets related to Meta. We will always let you know before something like this happens, and you will always have the chance to delete your account.
3.8 Legal and Safety Reasons
We may disclose information if we believe in good faith that it is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on us; (c) to protect or defend our rights or property or users of our Services or others; and/or (d) to investigate or assist in preventing any violation of the law.
4. Choices and Rights over your Personal Data
Our goal is to give you simple and meaningful choices regarding your information. For example, as a User, you can edit the information in your profile at any time, choose whether you want to receive communications from us in your account settings, and close your account at any time by contacting us at email@example.com. You also have choices available to you through the device you use to access the Services. For example, your browser may let you control cookies and other types of local data storage. For more information see our Cookies Policy.
You have choices and rights to control your personal information, including how your information is used.
The laws may give you additional rights, but at a minimum we provide Authors, Visitors and Users the following rights with respect to the personal data we have about them:
- Delete data: You can ask us to erase or delete all or some of your personal data (for instance, if that data is no longer necessary to provide Services to you).
- Change or correct personal data: Users can edit some of personal data through their account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
- Object to, limit, or restrict use of personal data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
- Right to access and/or take your personal data: You can ask us for a copy of your personal data in machine readable form.
Contact us at firstname.lastname@example.org if you have questions or would like to exercise any rights you have under applicable law to control your personal data. If you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.
5. Retention and Deletion
If you are a User, we keep your information for as long as your account is open, or as needed to provide the Services. If you want to close your Meta account, you may contact us at email@example.com.
Our goal is to delete and or de-identify information from a closed account within a reasonable amount of time after it’s closed, except where it’s reasonably necessary to keep it to meet our legal obligations, resolve disputes, maintain security, prevent fraud and abuse, enforce our agreements with you, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed as well as information you’ve shared with others on our Services.
Authors who are also Users of Meta may request that we delete their information; in those instances, we will delete the data in their profile and about their use of Meta, but not about their research outputs in the Knowledge Graph.
We keep your personal data for as reasonably long as necessary to provide our Services.
As we operate in countries worldwide (including in the U.S.) and use technical infrastructure in the U.S., we need to transfer your personal data to the U.S. and other jurisdictions in order to provide the Services. In other words, we can’t provide the Services without making your personal data accessible around the world. The privacy protections and the rights of authorities to access your information in these countries may not be the same as in your home country.
We’re based in the US and we need to transfer your personal data to the US and other countries in connection with our Services.
7. Our Legal Bases
We will collect, use and share your personal data only where we have a legal right to do so. This section explains our legal bases for processing personal data under the GDPR.
We rely on contractual necessity to process the personal data of Users to provide our Services as described in our Terms. This involves providing you with access to your paper feeds and the content in and derived from the Knowledge Graph, and providing and maintaining the Services, as described in more detail above.
We rely on legitimate interests to process personal data for research and development activities, described above, in light of our and the scientific community’s legitimate interest in building better research tools. This also includes communicating with you about the services, such as emailing you updates or asking you to provide feedback about the Services. You can always opt-out of such communications in the emails themselves or in your Account Preferences.
We rely on consent to engage in certain data collection activities, like through cookies. We’ll separately ask you to provide that consent, and you can learn more about our practices in our Cookies Policy.
Otherwise, we rely on legitimate interests to process data that is automatically collected when Visitors browse our site. We process this data based on our legitimate interest in understanding how our website is being used by Visitors and Visitors’ legitimate interest in accessing our site. We may also process that data for research and development purposes, described above, in light of our and the scientific community’s legitimate interest in building better research tools.
Meta is designed to enable biomedical researchers and the wider community to better explore, discover, and follow, developments in science. We analyze, connect and cluster tens of millions of research outputs to build a living map of science. To do this, we need to process professional and public information relating to the Authors of research outputs. We believe that our use of this data in the Knowledge Graph and for Service development purposes is justified in light of our legitimate interest — and the interest of the scientific community and society more broadly — in improving access to relevant research and so increase the rate of scientific advancement.
Where we rely on your consent to process personal data, you have the right to decline or withdraw your consent at any time by visiting your Account Preferences; where we rely on legitimate interests, you have the right to object by emailing us at firstname.lastname@example.org. If you have any questions about the lawful bases on which we collect and use your personal data, please contact our Data Protection Officer.
We will only collect, use and share your personal data where we have a legal right to do so.
8. Other Important Information
We implement security safeguards designed to protect your data. Despite these efforts, we cannot guarantee that your data may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards. Please notify us immediately at email@example.com if you suspect your account has been compromised or are aware of any other security issues relating to our Services.
We care deeply about the security of our Services. Please report any security issues to us
8.3 Direct Marketing and Do Not Track Signals
We don’t currently share personal data with third parties for their direct marketing purposes, nor do we currently support any “do not track” signals or related opt-outs.
9. Contact Us
If contacting us does not resolve your complaint, residents in the European Union (and some other countries) also have the right to contact our Data Protection Officer and their local data protection authorities.
You can contact us anytime at firstname.lastname@example.org.